SHIPPING POLICY

Last Updated: July 2026

Processing Time

Most orders are processed within 2–5 business days.

Made-to-order products may require additional production time during holidays or high-demand periods.

Shipping Times

Estimated delivery after production:

United States

• Standard Shipping: 3–7 business days

International

• Usually 7–21 business days depending on destination.

Shipping estimates are not guaranteed.

Tracking

Once your order ships, you'll receive a tracking number by email.

Delays

Shipping delays caused by carriers, customs, weather, or holidays are outside our control.

Incorrect Address

Customers are responsible for providing an accurate shipping address.

If an incorrect address is provided and the order has already shipped, additional shipping charges may apply.

Lost Packages

If your tracking shows delivered but you cannot locate your package:

• Check around your property.
• Contact your local carrier.
• Contact us at:

apehousesupply@gmail.com

We'll help investigate whenever possible.